Welcome to Rhino Coffee Roasters! We're thrilled you're here. Please read these Terms & Conditions carefully, as they govern your access to and use of our website, products, and services.

1. Overview

By visiting our site, purchasing from us, or using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. Rhino Coffee Roasters reserves the right to update or modify these terms at any time without prior notice.

2. Online Store Terms

• You must be of legal age in your province, state, or country to use our site or place orders.
• You agree not to use our products for any illegal or unauthorized purpose.
• You agree not to transmit any worms, viruses, or destructive code.

3. Product Information
We take great pride in the quality of our coffees, donuts, and merchandise. We strive to ensure that all descriptions, pricing, and availability are accurate. However, we reserve the right to correct any errors or omissions, and to update product information at any time without notice.

4. Subscriptions
When you subscribe to receive coffee deliveries, you agree to recurring charges on your account. You can modify or cancel your subscription anytime through your account settings or by contacting us directly.

5. Shipping & Delivery

• We ship across Canada and the USA.
• Shipping times are estimates and may vary due to external factors.
• We are not responsible for delays once your order has been handed over to the carrier.

6. Returns & Refunds

• Coffee is a perishable product and typically not eligible for return. However, if you're dissatisfied with your order, please contact us within 7 days of receipt.
• Merchandise returns may be accepted within 30 days if items are unused and in original condition.

7. Wholesale & B2B Sales
Wholesale accounts are subject to additional terms outlined in individual agreements. If you are interested in a wholesale partnership, please reach out to our team for more information.

8. Intellectual Property
All content on our site, including logos, photos, designs, and text, is owned by Rhino Coffee Roasters and may not be used without permission.

9. Community Standards
We are committed to fostering an inclusive, respectful community. Any use of our platforms to post or share hateful, discriminatory, or harmful content will result in immediate termination of access.

10. Limitation of Liability
Rhino Coffee Roasters shall not be liable for any damages arising from the use of our products or services, including, but not limited to, direct, indirect, incidental, or consequential damages.

11. Governing Law
These Terms & Conditions are governed by the laws of the Province of British Columbia and the federal laws of Canada.

12. Contact Us
Questions about the Terms & Conditions? We'd love to hear from you! Please email us at hello@rhinocoffee.ca or visit us in beautiful Tofino, B.C.

Thank you for being part of the Rhino Coffee Roasters community. Every sip, every connection, every wave shared matters.